If your shipping address is within the continental United States, Alaska, Hawaii, US Territories or if your shipping address is an APO/FPO or PO Box:
You may have heard about and felt the impact of the soaring cost of shipping these days. Dropps is unfortunately no exception. We’ve recently been faced with further shipping rate hikes with our carriers. We have been hard at work to absorb these increased rates without raising our own prices or our free shipping minimum of $29. However, we’ve had to change our shipping fee structure, which may impact you positively, require some adjustments to your subscriptions or orders, or may not impact you at all!
Beginning 2/23/2023 all orders over $29 will continue to receive free shipping. The fee structure for orders under this amount will be adjusted as follows:
- Orders under $29 weighing more than 1lb will incur a $10 shipping fee. This is the true current cost to Dropps to ship our products to you.
- Orders under $29 weighing under 1lb will now only be charged a $5 shipping fee, again, to ensure your shipping fee more accurately reflects the true cost to us.
If you have concerns over these fees, we have the remedy! You can add a new product to your order or subscription to get it over the $29 threshold, or if you are a subscriber with multiple subscriptions currently set to ship separately, you can sync them to the same dates to ensure they ship together, which more often than not will get an order over $29.
If you have any trouble making these adjustments on your own, or are just curious if your order falls above or below 1lb or the free shipping threshold, fear not - our human-only support team is ready to help 7 days a week at firstname.lastname@example.org!
We ship products from our warehouse in Illinois. Our warehouses operate during normal working business hours; they are not operational during weekends or holidays.