Canceling or Changing a One Time Order

Change your mind? Contact a team member as soon as possible. We'll do our best to catch your package before it leaves our warehouse, but any orders that have already shipped would be subject to our Refund & Return policy.

Canceling or Changing a Subscription Wash Plan

To cancel your subscription, sign into your account here​​ and go to the "Subscriptions or Overview" tabs. Then, next to each product you want to cancel, click "Edit" to cancel/deactivate the subscription

Make sure you cancel each product that you would no longer like to receive by 11:59 PM the day before your renewal date to make sure the order does not process. Unfortunately, any cancellations received after the order confirmation goes through will only cancel the future shipments. Contact a team member as soon as possible. We'll do our best to catch your package before it leaves our warehouse, but any orders that have already shipped would be subject to our Refund & Return policy.

You can adjust your account and manage your wash plan subscriptions by following these steps:

1. Log into your Account
2. Choose "Subscriptions"
3. Click "Edit" next to the Subscription Item. Your next shipment date will appear along with your shipping frequency, item quantity, and the option to cancel or reschedule your subscription.
4. To cancel your subscriptions, select the "Cancel Subscription" button.

5. Confirm your cancellation by clicking "Confirm Cancellation"!