How does the Dropps Reward program work?

Earn rewards points with Dropps.com purchases! 

Here's how our loyalty program works:

Earn Points

  • Make a purchase: Earn 10 points per $1 (Wash Plan Subscription orders earn 50 bonus points on every order!)
  • Refer a friend: Earn 500 points 
  • Happy Birthday!: Earn 500 points
  • Follow us on Twitter: Earn 50 points
  • Start free trial: Earn 50 points
  • Like us on Facebook: Earn 100 points
  • Follow us on Instagram: Earn 100 points

FAQ:

What is this?

This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

Who can join?

Anyone with an account is automatically enrolled.

How do I earn points?

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the  Earn Points tab in the menu.

How do I view my point balance?

Your point balance is on every page in the top bar.

How do I redeem my points?

Select the tab called  Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

Is there a limit to the number of points I can earn?

No. Go ahead and earn as many as you can!

What do the 'approved', 'pending' and 'cancelled' statuses mean?

  • Approved: These points can be redeemed on rewards immediately
  • Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals
  • Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

How do I redeem points on a wash plan subscription? 

Our reward points can be redeemed on non-subscription orders at checkout using the reward code. For subscription orders, the reward points are a rebate towards a future order after purchase. To receive the rebate, you'll just need to let us know that you want to redeem your points and you'll receive a refund for the reward amount. 

What happens if a friend I refer cancels or returns their order?

Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?

You, or someone you referred, cancelled or returned a purchase.

I completed an activity but didn't earn points!

It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points during checkout?

Not directly - please redeem your points for a voucher which can then be applied during checkout.

How do I leave the program?

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

What happens if I leave and decide to join again?

Just contact us and we'll re-enroll you. However, your point total will begin from zero.

Where can I report a problem or give feedback?

Email us at info@dropps.com.

Still need help? Contact Us Contact Us