How do I cancel my order?

Non-Subscription Orders

To cancel your non-subscription order, please contact Customer Service at 800.355.9274 Monday through Friday (9am EST - 5pm EST) or e-mail us at info@dropps.com before 11 AM EST on the day you placed your order. Due to our desire to promptly ship out customer orders, we cannot guarantee that your order can be cancelled. However, we will make every effort to cancel your order provided that it has not entered the shipping process.

Subscription Wash Plans

You can modify or cancel your subscription wash plan at anytime with 24 hours notice of the scheduled ship date. Log into your account to cancel or modify your order or contact Customer Service at 800.355.9274 Monday through Friday (9am EST - 5pm EST) or e-mail us at info@dropps.com. 

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